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Payment of fees

This topic contains 8 replies, has 4 voices, and was last updated by  Paul Brooker 9 years, 11 months ago.

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  • #389

    lamore
    Member

    Perhaps a page listing Rimstones fees and/or clearly outlining the method of payment could be added to the booking section of Rimstones website. This may be helpful in clarifying any misunderstandings particularly where payment of accomodation fees are concerned. :idea:

    #892

    Paul Brooker
    Member

    Not a bad idea…I will put it to the committee. Perhaps another good idea is people continue to use the system that has been in place for the last 30 years!

    #893

    lamore
    Member

    Perhaps a system that has been in place for the last thirty years needs to be looked at and updated.
    Systems evolve and generally this is called progress. We now have a website, with forum etc, why is using online payments so difficult.
    There are many who would use it. If there is a concern with receiving payment from non members then they could be asked to pay up front or still by cash, but I do not see an issue for current Rimstone members. Why is this such a difficult issue for Rimstone? Many organisations use this method now. It is not difficult to implement and details (eg names and dates payment are for) can be printed on the statements.

    #894

    Anonymous

    It’s actually quite a lot of work to implement this sort of system. In between building and maintaining both the rimstone and vsa websites, going caving and the other important things in my life there really isn’t any time to implement such an addition and everyone will have to make do with what exists at the moment I imagine.

    I have discussed many good ideas with some of the directors about how we can improve the rimstone website and make the whole Homeleigh experience better and more seamless but as far as I’m aware they are all on hold indefinately.

    #895

    lamore
    Member

    Sorry Brett
    I did not mean a payment system on this website, I was using it as an example of change for the better (and do appreciate the work involved in that) and keeping up to date with the rest of the community in general. I was talking simply of people paying online or transfering payments directly into Rimstones account as I am sure many of us already do with our day to day bill payments.

    #896

    lamore
    Member

    Oops, I dont mean we pay our day to day payments into Rimstones account.
    It is a method already in place through our own banks etc and Rimstone only need supply the account number.
    Is really very simple.
    I have since learnt the MIC is able to do this already.

    #897

    Anonymous

    >Perhaps a page listing Rimstones fees and/or clearly outlining the method of payment could be added to the booking section of Rimstones website. This may be helpful in clarifying any misunderstandings particularly where payment of accomodation fees are concerned.

    The prices page is now back up (after an absence of quite a few months) with the updated prices.

    #898

    chalky
    Member

    The Thomas and Cooke families have just spent a great weekend at Homeleigh. We are both non-members and there was no MIC (member in charge) present. Not sure how often this situation accrues.

    On departure we looked at the methods of payment and noted that if a MIC was present we could either pay cash or give credit card details. As no MIC was present we both decided for security reasons not to leave cash or credit card details, but instead pay directly into the Rimestone Account as follows:

    Thomas family by electronic funds transfer, and the Cooke family by deposit at Commonwealth bank.

    We left paperwork in the little metal box detailing our intentions.

    Not sure if this was the preferred method but importantly you get your money very soon.

    #899

    Paul Brooker
    Member

    There is a very simple reason Rimstone does not use EFT as a form of individual guest payment for Homeleigh accommodation – All monies MUST be paid to the MIC BEFORE vacating Homeleigh. This is the only means there is to ensure we actually get paid. There is no other accommodation place anywhere, where you can pay after you have vacated the premesis. Yes it may not be the most convenient system for guests (and I include members here) but it is the simplist way to administer…and given those administering are not getting paid an hourly rate to carry out this function it is in their best interest that the job can be carried out efficiently and easily.

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